That way you can pull up their information on your computer screen.When checking in, hotels usually require the credit card of the guest and some form of identification (ID) like their passport or driver’s license.Tell the guest which room they’ve been assigned (given). 3 (General vocabulary) English for hotel employees (reception desk, bellhops, etc.) When do you serve breakfast? If that’s the case, here are some standard questions you might ask:Ask your guest when they’re planning to arrive and check into the hotel.You’ll also need to ask when they’re planning to leave or check out of the hotel.You’ll need to know the size of the group or number of people to reserve rooms for.Some guests may have a preference for a certain type of room. These two statements are useful for informing your guests about these services. This is a good question to keep in mind.Be sure to wish your guest a pleasant stay after you check them in.A big part of your job as a hotel receptionist is to make guests feel at home and well taken care of during their stay. To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. In this article we’ll show you a good hotel receptionist resume example and inspire you with some ideas on what you can write in the objective, skills, duties and responsibilities sections. Englisch-hilfen.de/ At a hotel (guest – receptionist) – Sentences in English. Anticipate other factors that might cause delay. But you do have to be Learning English is an efficient way to be prepared for any conversation with almost any guest at your hotel. Try to conduct a research on what employers or hotel officials usually ask their applicants in interviews so that you can prepare ahead.

Fortunately, no. Welcoming Guests. Get a free English lesson every week! For all you hotel receptionists, here are the most commonly used expressions you’ll need to communicate with your international guests. You walk in the door, and who’s the first person to greet and welcome you with a friendly smile?Yes, that would be the hotel receptionist, one of the first people you’ll meet when you land in another country or city. Maybe their towels need changing or their TV isn’t working.With the polite expressions above, you can apologize to the guest (even if it’s not your fault) and offer to fix the problem.Here’s another customer-friendly expression to let your guests know they can always contact you if they need help with anything else.When your guest is ready to check out, start by asking for their room number and key. Ask if they’d like a room for one person (Some hotels offer different types of rooms for guests who don’t smoke (This is one of the first things you will ask a guest when they walk up to the reception desk. Show that you are a dependable and organized person by being punctual. 20 English Expressions Every Hotel Receptionist Should Know. Wear a light makeup.Do not ever waste the interviewer’s time by showing up even five minutes late. And what is the exact date of your arrival?C: The 24th. Only close shoes are recommended. You’re the person guests come to for information, assistance and yes, even complaints.Hotels often offer arranged transportation services like buses and tours that guests can use freely to travel to locations like the airport, local tourist attractions and shopping areas. For instance, you might say:Many hotels provide a free breakfast to guests every morning as part of their stay. The guest . Click here!

Set the necessary time allowance it takes for you to travel from your home to your place of interview, so you do not get caught in the middle of a rush hour. This statement can easily be adapted to suit different situations.Your guest might mention (…or, yell) something they’re unhappy about. Advertisements. Get in touch with us! Menu. Study the company profile as most interviewers ask you what it is that you can offer to the company. I am a career and online marketing expert that has reviewed and written thousands of resumes. Wear your best business suit. Today we’re going to start by looking at why learning English is so important for hotel receptionists.Later on in the post, I’ll discuss 20 English expressions that all hotel receptionists must know to be able to Just look at how busy airports are these days and you’ll realize And as a receptionist, you need to be able to communicate with all of these travelers. English for hotel employees (reception desk, bellhops, etc.) You can minimize the number of questions that they ask if you provide complete information in your resume.I founded ResumeOK in 2011, with the goal of helping people increase their chances to get a better job. Instead of a simple You can ask your guest this simple question at the beginning of their visit, or at any time during their stay.For a guest who’s new to your city, knowing that you’re there and ready to help will make them feel right at home.Most guests make their reservations online.